The Personal Data Protection Act 2010 (as may be amended from time to time, hereinafter referred to as the "Act"), which regulates the processing of personal data in commercial transactions, applies to MyESG Services Berhad and our related companies (hereinafter collectively referred to as "MyESG", "our", "us" or "we"). For the purpose of this personal data policy, the terms "personal data" and "processing" shall have the meaning prescribed in the Act.
Personal data refers to all information that relates directly or indirectly to you, including any sensitive personal data and expression of opinion about you. Sensitive personal data refers to any personal data as to your physical or mental health or condition, your political opinions, your religious beliefs or other beliefs of a similar nature, the commission or alleged commission by you of any offence or any other personal data as may be determined by law from time to time.
The personal data collected by us may include (but is not limited to) the following:
If need arises, we will obtain explicit consent from you to process sensitive personal data. We may however process personal data without your consent in limited circumstances as permitted by law.
We may collect and process personal data from you or from the third parties, for one or more of the following purposes:
We may collect personal data from customer application form, registration at or visit to websites owned and/or operated by MyESG, registration for a specific service provided by us, use of our services, documents provided by you to us, participation in our survey, entry in competitions, contests, promotions, programmes organised by us, request for information regarding our product, commencement of any business or commercial relationship with us and/or any communication made with us.
We may also obtain your personal data from:
If you wish to correct, change or update your personal data, all you have to do is to go to your "My Profile" page to do so. You will need to have your user id and password. You may likewise contact us at the Contact Details below.
You shall provide and maintain accurate, complete and current data required to register with MyESG. You represent and warrant that all information furnished to MyESG from time to time through its website or otherwise is correct, validly issued and legally binding on you.
You will be liable for any loss that results from any failure to notify MyESG of such a change as a result of undue delay, your gross negligence or fraud. Where you fail to inform of any change in its address, MyESG shall be discharged from all liabilities upon sending of any notice or document to the last known address.
MyESG reserves the right at any time to satisfy itself as to your identity and personal details provided including for the purposes of preventing fraud and/or money laundering and pending verification, we may subject to the Act withhold your access to your personal data. In addition, at the time of your application or at any time in the future, you authorise MyESG to perform identity verification checks directly or using relevant third parties.
Personal Data Access Request Form
Personal Data Correction Request Form
MyESG shall take all reasonable steps to ensure that:
We will process personal data for the following reasons and may disclose to the following third parties:
We are committed to safeguarding your privacy. However, no data transmission over the internet can be guaranteed to be 100% secure. Accordingly, despite MyESG's efforts to protect your personal data, MyESG cannot ensure or warrant the security of any information you transmit to us, or to or from our online products or services. All such transmission of information is carried out at your own risk. However, once we receive your transmission, we will make reasonable efforts to ensure its security in our systems.
Whenever we send you any information online, we will include instructions on how to unsubscribe and a link to do so. If you do not wish to receive further information of a similar nature, you may e-mail us. If you do not wish to receive any information of any kind from us at all, you may e-mail us.
Where indicated (e.g. on our website, registration/application forms), it is obligatory to provide your personal data to us to enable us to process your application for our services. Should you decline to provide or limit processing such obligatory personal data, we may not be able to process your application or provide you with our services.
MyESG uses "cookies", where a small data file is sent to your browser to store and track information about you when you enter our websites. The cookie is used to track information such as the number of users and their frequency of use, profiles of users and their preferred sites. While this cookie can tell us when you enter our sites and which pages you visit, it cannot read data off your hard disk.
MyESG may process and/or otherwise use information collected from cookies and other technologies, to improve the user experience and the overall quality of MyESG's services. You may set your browser to block all cookies, including cookies associated with MyESG's services, or to indicate when a cookie is being set by MyESG. However, it's important to remember that many of MyESG's services may not function properly if your cookies are disabled.
Like many web site operators, MyESG also uses the independent companies to measure and analyse the internet usage across MyESG websites. This aggregate, non-personal data is collated by such independent companies and provided to MyESG to assist in analysing the usage of MyESG websites.
MyESG also collects Internet Protocol (IP) addresses. IP addresses are assigned to computers on the internet to uniquely identify them within the global network. MyESG collects and manages IP addresses as part of managing its services and for security purposes.
It may be necessary for us to transfer your personal data outside Malaysia subject always to the Act if any of our service providers or strategic partners ("overseas entities") who are involved in providing part of our services are located in countries outside Malaysia or if you use the services from a country other than Malaysia. You consent to us transferring your personal data outside Malaysia in these instances. We shall take reasonable steps to ensure that any such overseas entities are contractually bound not to use your personal data for any reason other than to provide the services they are contracted by us to provide and to adequately safeguard your personal data.
If you wish to access and request for correction or limit the processing of your personal data or have any queries or complaints regarding your personal data, please contact us during our office hours as set out below and the following contact points:
Office Hours : 10am to 5pm
Telephone Number : +603-9059 1818
Facsimile Number : +603-9059 1818
Email address : firstname.lastname@example.org
5-6-1, Block B, Megan Salak Park,
Jalan 1/125E, Taman Desa Petaling,
57100 Kuala Lumpur, Malaysia.
Contact person : Administrator
In accordance with the Act, we may: